A proof of debt form is available here.
Suppliers and employees
Suppliers and employees should have received notification in June 2026 of the administration and providing each supplier/employee their unique log in details to access the customer portal.
If you have not received this letter or have any queries, please email us at suppliers_amplifi@interpath.com.
Customers with open loans as at 12 October 2026
Following the letter that we sent to you on 23 September 2026 letting you know that your account would be transferring to Castor Financing Ltd ("Castor Financing") on 12 October 2026, this transfer is now complete.
Please contact Castor Financing from 12 October 2026 on one of the emails below or call them on 0208 145 7330 or visit their website on castorfinancing.com.
Customer Service Team: info@castorfinancing.lanternuk.com
Financial Support Team: repayments@castorfinancing.lanternuk.com
Complaints Team: info@castorfinancing.lanternuk.com
Third Parties: debtmanagement@castorfinancing.lanternuk.com
Customers with closed loans as at 12 October 2026
As a result of the business closure, Reevo Money has now closed its customer team, its IT systems have been decommissioned and customer data deleted.
Should you wish to make a complaint or any other query, we note:
Customer FAQs:
1. Has my loan(s) been transferred to another service provider?
Yes. We wrote to impacted customers on 23 September 2026 letting them know if their account was transferred. You will also receive more information from Castor Financing on 12 October 2026.
If your query is urgent you can contact them at info@castorfinancing.lanternuk.com or call them on 0208 145 7330
2. Have the terms of my loan(s) changed following the transfer of the loan(s)?
No. The transfer does not change the terms and conditions of your loan agreement.
Your interest rate, repayment amount, repayment date and any other contractual terms remain the same unless we contact you separately to advise otherwise.
3. Do I still make payments to Reevo Money following the transfer of my loan(s)?
No. No further payments should be made to Reevo Money and all loan repayments should be made to Castor Financing.
If you pay by Direct Debit, your existing payment instruction will transfer automatically and you normally do not need to take any action.
If you pay by bank transfer or standing order, please use the payment details below:
Castor Financing
Sort code: 201199
Account number: 50970123
Reference: Your Loan Account ID, which starts with an 'A'
4. How can I submit a complaint/claim for redress in the Administration?
If your loan(s) was / were assigned to Castor Financing, any enquiries should be sent to Castor Financing, either by email at info@castorfinancing.lanternuk.com or call them on 0208 145 7330.
If your loan was closed and remains held by Reevo Money, then we note that Reevo Money is no longer trading, its IT system and data have been decommissioned and the Customer Service team has now closed and is unable to review your complaint.
It is expected that following the administration there will be limited funds for creditors. Should you submit a claim and it be upheld it is anticipated that there would only be very limited funds available for compensation and as the data is no longer held by the Administrators, we are not in a position to investigate or remedy any complaints. Please also note:
5. I have already submitted a claim in the Administration. When will I hear a response?
We are unlikely to review customer claims until we have confirmed that a distribution will be payable, which may not be for some time.
The Joint Administrators currently anticipate that a distribution will be available to unsecured creditors. However, the funds available are likely to be limited and the level of unsecured claims is significant. Accordingly, whilst a distribution is presently anticipated, any dividend payable to unsecured creditors is expected to be minimal, with the value currently estimated to be no more than 10p/£ (and may be significantly less than this). At this stage the timing of any distribution also remains uncertain as there are certain assets that may not be realised for a number of years.
6. Can Amplifi Capital provide me with copies of my personal data or loan documents?
For customers with live loans that were transferred to Castor Financing they are now responsible for managing and holding your records. They can be contacted by email at info@castorfinancing.lanternuk.com or by telephone on 0208 145 7330.
Following Reevo Money's Customer Service team closing on 12 October 2026, Reevo Money no longer holds your personal information and therefore is unable to respond to requests for personal data, account statements, loan documentation or other customer-specific records.